3. Get a copy of your WSIB file
Question and answer
The WSIB knows I’ve been injured at work. What happens next?You may want to get a copy of your Workplace Safety and Insurance Board (WSIB) file to keep for yourself. You may also review the file to decide if you want to the case manager's decision.
What’s in your file
The WSIB has a file about your claim that includes:
- notes of all the conversations you, your employer, or witnesses to your injury have with someone at the WSIB
- copies of any letters that the WSIB sends you
- copies of any letters that you write to the WSIB
- medical reports and other documents related to your claim
Asking for a copy of your file
To get a copy of your file, you fill out a form called Worker request for copy of claim file.
The best way to send the form to the WSIB is to submit it online.
But if you cannot do this, you can send your request form by fax at 1-888-313-7373 or 416-344-4684. Or you can mail it to the WSIB.
In your request form, give your . Make sure to sign the form and put a date on it.
How long does it take
You will usually get a copy of your file about 2 months after you ask for it.
The WSIB should send you a letter letting you know that they're preparing a copy of your file.
If the WSIB does not do this within 3 weeks of when you asked for your file, call them at 1-800-387-0750. For TTY, call 711.