3. Apply to continue getting interim assistance
Beware of scams
People have been getting phone calls with a pre-recorded message telling them their Ontario Works account has been deleted.
This is a scam to trick you into sharing your personal information. If you get a call like that, hang up the phone. You can report these calls to the Canadian Anti-Fraud Centre at 1-888-495-8501.
Question and answer
Can I get OW money while waiting for an OW appeal decision?The (SBT) orders for a period of time. If your interim assistance is about to end and you do not have your appeal decision yet, you can ask the SBT if you can continue to get it.
How to apply
Write a letter to the SBT asking if you can continue getting interim assistance. Fax or mail the letter to the SBT.
You have to do this at least 14 days before your interim assistance ends.
If you cannot mail or fax a letter by the deadline, you can call the SBT.
In your letter or phone call, explain why you still need interim assistance. If nothing has changed since you first applied, your reasons will be the same.
If the SBT extends your interim assistance, they send their order to the OW office and to you.
If your interim assistance has ended
If your interim assistance has already ended, you have to apply again. Follow the process in Step 1.