3. Check if the LTB has rescheduled the hearing

If the (LTB) agrees to change the hearing date, they should send a with the new hearing date to you, your landlord, and all other involved. But sometimes the LTB doesn't send it, or you might not get the notice before the original hearing date.

So it's important to contact the LTB to find out if they changed the hearing date. You can call the LTB at 1-888-332-3234. Or you can email the LTB at LTB@ontario.ca. Remember to write your number in the subject line of your email.

If the LTB doesn’t reschedule

If the LTB doesn't reschedule your hearing, then you will have to go to the hearing on the original date. You can also send someone to represent you.

If you send someone to represent you, you must give them a note that's signed by you to show that they have your permission. Your representative can be a licensed lawyer or paralegal. You can also send a friend or family member.

If your representative is not a licensed lawyer or paralegal, then you can't pay them to go to your hearing. If they're being paid, the LTB might not allow them to represent you, and your could be dismissed.

Before your hearing starts, you or your representative should ask the landlord if they will agree to the hearing. “Adjourn” means to postpone the hearing to another date. If the landlord agrees, you should tell the at the start of your hearing.

If the landlord doesn't agree, the LTB member probably will not adjourn the hearing. But you can still ask for an at the start of your hearing. The member might adjourn if they think you have a very good reason, or if they think your landlord is being unfair by not agreeing to adjourn.

If the LTB member refuses to adjourn, that means the hearing will probably go ahead on that day, even if you're not there or not ready. You or your representative should be as prepared as possible for the hearing date.

If you don't go or you don't send someone to represent you at the hearing, the LTB will probably decide to dismiss your application. This means that your application is cancelled and you will need to file a new application. The LTB could also you to pay some of your landlord's legal costs.

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