3. Deliver your internal review request by the deadline
Beware of scams
People have been getting phone calls with a pre-recorded message telling them their Ontario Works account has been deleted.
This is a scam to trick you into sharing your personal information. If you get a call like that, hang up the phone. You can report these calls to the Canadian Anti-Fraud Centre at 1-888-495-8501.
Question & Answer
I disagree with a decision from OW. What can I do?Sign and date the letter you've written asking for an . Make sure you keep a copy.
You can send your request to the Ontario Works (OW) office by fax, mail, or email. Or you or someone else might be able to take the letter to the OW office.
The office address is on the that OW sends you.
Proving when you made your request
If you take the letter to the OW office, ask for a receipt to prove when you delivered it.
If you fax it, get a report from the fax machine to show the date the fax was sent.
If you mail it, make a note of the date you put it in the mail.
