OW wants proof of something I can’t give them. What can I do?
Question & AnswerOW wants proof of something I can’t give them. What can I do?
5. Know what to do if you disagree with a decision
If Ontario Works (OW) refuses, reduces, or cuts off your assistance because you don’t give them documents they ask for, you may be able to appeal that decision.
Ask OW for the decision in writing right away.
To appeal, the first thing you have to do is write to the OW office that made the decision and ask for an .
After you have asked for an internal review, you can appeal to the .
How to appeal a decision about OW or ODSP
This flowchart explains what to do if you don't agree with a decision, how to ask for a review, and how the appeal process works.
The Tribunal isn’t part of OW. It has the power to make a different decision.