4. Appeal the reconsideration decision

There are 2 levels to the appeal process.

First level of appeal

Starting April 1, 2026, if you disagree with the reconsideration decision from Service Canada, you can appeal to the Employment Insurance Board of Appeal (EI BOA).

The Social Security Tribunal – General Division (SST – General Division) will continue to deal with EI reconsideration appeals made before April 1, 2026.

You cannot appeal to the EI BOA until you have finished the reconsideration process with Service Canada.

For more information about the first-level appeal process at the EI BOA, read How do I appeal to the Employment Insurance Board of Appeal?

Second level of appeal

If you disagree with the decision of the EI BOA or the SST – General Division, you can go to the second level of appeal. You do this with the Social Security Tribunal of Canada – Appeal Division (SST – Appeal Division).

Read more about the second level of appeal process at the SST – Appeal Division in How do I appeal to the Social Security Tribunal about my EI claim?

Constitutional appeals

The EI BOA cannot consider any questions about constitutional law. You can appeal an EI BOA decision to the SST – Appeal Division if they did not decide about a constitutional law question.

The SST will give you more information about how to do this.