1. Choose the right application form
Question and answer
Can I apply to the LTB if my landlord cuts off my electricity or other services?It's a good idea to get legal help before you an . A lawyer or paralegal can help you decide which application is best for your situation.
Form T2 – Tenant rights
If your landlord has reduced or cut off vital services, care services or meals in your , or any other services, like laundry, air conditioning, or internet, you can apply to the (LTB). The LTB can your landlord to restore the service and pay you money for any problems caused by their actions.
To apply, you can download and print the Form T2: Application about Tenant Rights or fill in and file the form online.
Part 1 of the form asks for basic information about you and your landlord, the address of your rental unit, and the names of any other people affected by your application.
If you cannot get mail or phone calls at the rental unit, you should give a mailing address and phone number where you can be reached.
Your landlord might be a person or a company. Make sure you identify your landlord correctly. If you are not sure who your landlord is, you can look at a copy of your rental agreement or any other letters or notices from your landlord.
If the LTB makes an order against your landlord, you might have a problem enforcing it if the name is not exactly right.
Form T3 – Rent reduction
Sometimes it can be impossible or very difficult for your landlord to give you the service back. For example, the phone company might not offer landline service anymore.
If you cannot get the service back or you do not want the service anymore, you can file a Form T3: Tenant Application for a Rent Reduction, instead of a Form T2. If the LTB agrees with your application, they can order your landlord to lower your rent.
Form T6 – Maintenance
Sometimes a service is cut off or reduced because there are maintenance problems. For example, a furnace that needs repair might not heat your home properly.
If you think you're not getting the service because of repair problems, you should file a Form T6: Tenant Application about Maintenance, instead of a Form T2.
